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Don't notify setting not working

Jas1
Community Member

I have configured a zone to not deliver notifications but it continues to send them. Same issue described here: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-cam-Don-t-notify-setting-not-worki...

 

@eisenb11 did you solve your issue?

3 REPLIES 3

eisenb11
Community Member

Nope, they created a ticket then I haven't heard a peep since then. I've been getting alerts from the "quiet zone" multiple times per day since then. Not really impressed with the level of service here. You should call tech support and report the issue. They probably have some threshold that needs to be reached before they'll do anything. 

Jas1
Community Member

Thanks for the reply, yes I'll try that as a next step.

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.