Google Nest Community

mojjow · 07-06-2022

I purchased my Nest Doorbell in November 2021 and it had been working just fine for about 5 months. A few weeks ago I noticed that it lost wifi connection.I went through all the troubleshooting tips to reestablish the wifi connection but nothing has ...

mojjow · 07-07-2022

I have tried all the following ways to factory reset and nothing worked. The device is defective, plain and simple. I've seen quite a few other threads where people were describing the same problem. 10-12 second press, 20 second press, and 30+ second...

mojjow · 07-07-2022

Believe me, I have tried that multiple times. The factory reset never worked. I was finally able to get someone from support on the phone and they processed my warranty claim. They are sending me a "refurbished" device because I was still under the 1...

mojjow · 06-17-2022

@aatienza @Brad Every time I try to submit that form or the warranty form it tells me "Refresh this page and try again. Sorry, there was a problem with the form." I have refreshed and tried to submit multiple times and I still get the same message. I...

mojjow · 06-16-2022

@aatienza I mean this is almost comical... when I try to submit the form you linked to it just gives an error message "Refresh this page and try again. Sorry, there was a problem with the form."

mojjow · 06-16-2022

@Brad I just tried the factory reset again and it is still not working. I have attempted to factory reset probably 50 times holding the reset button for varying lengths of time; 5, 10-12, 30sec etc... I have also tried with it plugged in and not plug...

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Nest Doorbell (battery) will not factory reset

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