Nest Outdoor 1st Generation power cord for wired camera is splitting/disintegrating

[Anonymous]

Have only had this particular outdoor camera since April, 2022.  The cord looks like it needs to be replaced as it is splitting/disintegrating.  Under warranty or sold separately?  Thanks!

[aatienza]

Hey DLRMLRATR,

I’m sorry you’re having trouble with this. No worries, we'll check this out. Could you fill out this form and let us know once you're done?

Thanks,

Archie

[aatienza]

Hey DLRMLRATR,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 

Thanks,

Archie

[aatienza]

Hey DLRMLRATR,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie