Nest Cam Outdoor

[apearce]

Hey Guys,

Like many others, I transitioned from the Nest app to Google Home and am having issues.  Only one of the four Nest Cam Outdoor cameras is showing up in the Google Home app, and it does not recognize the other three.  As all four were purchased and installed at the same time, there should be no compatibility difference.  

Also, I joined Nest Aware from the Nest app once Google established the newer pricing structure for multiple cameras.  This too is not recognized by Nest Aware in the Google Home app, and the app is saying there are no Nest Aware compatible devices.  

Any insight would be appreciated!  I keep hearing that ALL nest products will eventually be added, is that still the plan?  Thanks in advance!

[SteveT1]

Hi there,

Thanks for reaching out. Let's get this sorted out. Are you using the same email that has the Nest Aware on your Google Home app? Also, what type of Nest camera are you using?

Regards,

Steve

[SteveT1]

Hi there,

Checking back in should you still need our help here. Let us know by providing the requested information above.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve