Cameras and Doorbells

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Resolved! Change wifi networks

How do I change wifi networks on the Nest Cam outdoor battery model? I originally set them up at home but now moving to a new location. Thanks.

new nest outdoor wireless not working with nest app or nest aware

I'm about to throw away all my nest cams and get an Arlo system. I'm so unhappy with the issues that google has created. I wish they would've never merged with Nest. I installed 3 nest cam outdoor and I'm just now finding out that I can't use them on...

Outdoor IQ camera replacement less than 1 year old stopped working

My Nest IQ outdoor camera stopped working in less than a year. The replacement sent stopped working less than 9 months after. Google tell me now that this is out of warranty. Would this camera not be covered by 1 year warranty?I regret buying Nest ca...

Nest Camera Reset Difficulty

I recently changed my Wifi and I'm having serious problems trying to reset the two outdoor cameras I have. The paperclip just isn't doing anything. I believe both rest buttons are bad as I have tried numerous times to do this, followed the instructio...

Add New Nest Cam

I have four cameras that have worked fine in the Nest app for a few years. I just bought a fifth camera and I now realize Google has blocked new cameras from being added to the Nest app. That's fine (although I don't understand why) but my problem I'...

Indoor chime won’t ring on new installation

I just installed front and backdoor 2nd gen wireless doorbells. After a number of troubleshooting issues (builder switched front and rear wires). Everything is working except the chime. 1) I replaced the transformer with a 16VAC 30 VA unit and it put...

Resolved! Nest Doorbell (wired Gen 2) / Nest Aware (2nd gen) -- Best Steps for Replacing First Gen

I currently have Google Nest Wired Doorbell (Gen 1) (Nest Hello) and several other Google Nest cameras. I have an annual subscription for Nest Aware (Gen 1) for the doorbell only. The doorbell has been malfunctioning lately and I want to change it ov...

Nestcam floodlight - where is the 6-digit setup code?

I changed my home wifi router and need to reconnect the Nest Cam with flood light to the new Wifi network. Following the instructions in the link below I removed the device from the Google Home app, climbed the ladder to find the 6-digit setup code o...

Doorbell stuck at offline mode. Unable to restart to reset.

Hi Google,My doorbell was working fine for 3 months until last week it went offline and I could not get back online again. I tried pressing and holding the reset pin at the back for at least 5 seconds to reset and 15 sec to factory reset but the door...

No QR Code - No six digit code

Product is a Nest Cam Indoor Wired 2nd GenerationI do not see a QR code nor a six digit code. Not on the top, not on the bottom, not in the front and not in the back. Not to the left and not to the right. I’ve looked and looked, but do not see it. On...

Google Nest Community

Blog Posts

Help Center

Forum Posts

How to: Change camera or doorbell Wi-Fi network

Troubleshoot setup: Google Nest camera or doorbell

Resolved! Change wifi networks

new nest outdoor wireless not working with nest app or nest aware

Outdoor IQ camera replacement less than 1 year old stopped working

Nest Camera Reset Difficulty

Add New Nest Cam

Indoor chime won’t ring on new installation

Resolved! Nest Doorbell (wired Gen 2) / Nest Aware (2nd gen) -- Best Steps for Replacing First Gen

Nestcam floodlight - where is the 6-digit setup code?

Doorbell stuck at offline mode. Unable to restart to reset.

No QR Code - No six digit code

Google Nest outdoor camera battery - Can't connect...

Nest cam (battery) is wired, but battery dead

camara re set up

Nest Cameras offline after router factory reset an...

in Airplane Hangar Home App 'Add Device' Refuses t...

Google / Nest camera and doorbell not detected aft...

Talk through nest cameras no longer works on iOS 2...

Nest camera notifications not showing video previe...

Swapping camera

Notifications not loading video preview from doorb...