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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 217 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15953 Views
  • 0 replies
  • 6 kudos

Nest Cam Battery outside power cable

I recently purchased the all weather cable for my nest Cam Battery. I plugged it I and it powered on but but it appears the camera is still running off the battery as 24hrs later I had a notification saying battery very low and it powered off. I swit...

Badwolf74 by Community Member
  • 1119 Views
  • 5 replies
  • 1 kudos

Nest outdoor IQ camera not turning on

I have I had 4 nest IQ cameras and my driveway one stopped working. I checked the wires and still nothing. Please help any suggestions? It’s hard to reach Google for support when I call

Snoopy8 by Community Member
  • 1452 Views
  • 7 replies
  • 0 kudos

Assistant won’t control nest cam outdoor (battery)

Nest cans set up correctly in Google Home app and visible and controllable in the app. Cams are controllable using home away routines but not using any other routines or voice commands. “Hey Google, turn off the front door camera” gets a response of ...

Awhan by Community Member
  • 544 Views
  • 2 replies
  • 0 kudos

Lost Connection Nest camera

I recharged the camera and lost connection! The other 2 camera shows in the app, the back door does not show up. Any ideas

BCKL by Community Member
  • 770 Views
  • 3 replies
  • 0 kudos

Nest hello wall plate

Does anyone know where to buy the Google nest Hello Metal Wall Plate? Contacted Google support and was extremely disappointed with their response. Apparently because I am out of the warranty period, there is nothing the Google team could do to help. ...

Resolved! Doorbell changing wifi

Just got the new Google WiFi Pro and can't get the doorbell to connect. I have removed it from the app and done a factory reset. When trying to add it back, it just keeps trying to connect and it never does. It doesn't even get to the point where I c...

Muleman329 by Community Member
  • 1879 Views
  • 6 replies
  • 0 kudos

Google doorbell broken lens

Hello,I recently bought a new G-Nest Doorbell (Wired Gen 2) about a month ago or so; I went to work, and the lens was cracked when I returned—still trying to figure out what happened there or why or how it broke/cracked. Since it is still under warra...

jacpa7 by Community Member
  • 1411 Views
  • 5 replies
  • 0 kudos
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