New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Nest Doorbell -video not available check back later
Since today, my Nest Doorbell doesn't record events. I receive the events, but when I go to my history, all videos say "This video isn't available yet. Check back later.", and even after waiting for a long time, the video never becomes available.This...
Outdoor Nest cams stop connecting to wifi. Zero help from Nest -- moving on to another brand
I've used two outdoor Nest cams for several years. They've been dormant for a few months. I tried to reconnect them today via iOS -- same wifi, same cameras, same placement: absolutely zero changes -- and kept getting a range of "C" error codes: "cou...
Poor battery life and slow charging
My Nest doorbell battery is very slow to charge, taking over 3 days to full charge at 20°C. I have had it installed for 6 months now and the battery life is getting worse with each charge. It is not being triggered much each day <10 events and in war...
How to disconnect abandoned camera
I moved, but left one of my outdoor cameras on the prior house, sold to a stranger. I can't install the one that I kept in my new house because the abandoned camera is offline, and the Nest app cannot progress without contacting it. It would be diffi...
SOME Camera Notifications not showing Previews
I'm having sporadic issues with SOME previews not appearing in the notification field.Attached is a screenshot as an example.You can see that the "Side Yard Camera" has not returned a preview, while the other cameras are do.I returned after a few min...
Nest Outdoor Camera offline after power outage
This is an OLD problem that I still cannot find Nest/Google providing a final solution other than dumping the camera and throwing away $200. I have 2 Nest cameras - one indoor and one an outdoor. Only the outdoor camera fails to come back online afte...
Can’t setup or reset nest after moving
I recently moved and need to setup my nest camera again. I have a new WiFi setup as well. When I plug in my camera, it just blinks yellow and of course can’t connect to the new WiFi. I’ve removed it from my home but without WiFi it can’t know that. I...
Nest Hello Flaking / Peeling
I have a Nest Hello that's only a few years old that appears to be flaking/peeling on the front. It's in a spot that gets no sun (facing north on my house) and support did very little to help outside of "we request that you purchase a new one".Does a...
This video isn’t available check back later
I recently starting to get this error “This video isn’t available check back later”the video NEVER!!!!! becomes available hours days still waiting. I have nest aware Plus please help very frustrating
Nest Doorbell Hot
I have a nest doorbell that is hardwired to regular electricity. I don’t recall the device getting hot before but I notice it’s hot to touch now. Is this normal, should the device get hot to touch. It works great, no issues, just the temperature. Man...
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