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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 240 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16020 Views
  • 0 replies
  • 6 kudos

Resolved! Doorbell changing wifi

Just got the new Google WiFi Pro and can't get the doorbell to connect. I have removed it from the app and done a factory reset. When trying to add it back, it just keeps trying to connect and it never does. It doesn't even get to the point where I c...

Muleman329 by • Community Member
  • 1879 Views
  • 6 replies
  • 0 kudos

Google doorbell broken lens

Hello,I recently bought a new G-Nest Doorbell (Wired Gen 2) about a month ago or so; I went to work, and the lens was cracked when I returned—still trying to figure out what happened there or why or how it broke/cracked. Since it is still under warra...

jacpa7 by • Community Member
  • 1412 Views
  • 5 replies
  • 0 kudos

Lost wedge screw for battery doorbell

So yea, the process of installing and reinstalling the doorbell 5 times, I lost a wedge screw. I was curious if they had a size of screw listed somewhere or could send me some. Surprised there isn't a way to purchase a screw packageThanks

camara not work

Nest is a Rip off today at 3 Am lost the connection to the camara .so i be looking how fix , finale i was able to call technical dep. and after some time in the phone they tell me because i not paid a month fee for service i can use it any longer i h...

DHT01AN-C not charging Google door bell (Battery)

Hi everyone, I've watched all the installation videos but when wiring the Google door bell to the existing wires on the DHT01AN-C system, the battery does not say it's charging and therefore cannot operate the existing chime. Any ideas if the DHT01AN...

CRBrooker by • Community Member
  • 1128 Views
  • 7 replies
  • 0 kudos

Add Nest Cam (2nd gen) to Google Home

I cannot add my new Nest Cam to the Google Home app. The app asks to create a new Nest-network and than this message pops up: "Problem when connecting to the cloud"How can I solve this?

Aanholt72 by • Community Member
  • 901 Views
  • 4 replies
  • 0 kudos

not connecting to wifi

6 outdoor Nest cams have been installed for +2 years. Yesterday 5 of the 6 are giving "your camera is not connected" error and they all went offline Thursday at 2:09 pm EST. Different power sources and the 6th is working fine. I suspect an update gon...

Jmw0724 by • Community Member
  • 1325 Views
  • 8 replies
  • 1 kudos
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