I lose the chime connector

[RRothe]

I have a Google Nest Doorbell (2nd generation, wired), which originally came with a chime connector. Unfortunately, I lost it. Is the chime connector available for purchase separately? I wasn’t able to find it in the Google Store. What are my options? Without it, I cannot complete the installation.

[MplsCustomer]

@RRothe 

Unfortunately, Google Nest does not sell spare parts, but you could try contacting Support to see if they'll send you a replacement chime connector:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.