I migrated from nest to google, now two cams and thermostat will not work

[thebald1]

Since I migrated from Nest to google, both my camera’s and heating systems stoped working, I find this highly suspicious 

[MplsCustomer]

@thebald1 

What exactly do you mean by "stopped working"? If your migration was successful, you should now be logging into the Google Nest app with the "Sign in with Google" option using your Google Account and you should see the same thing in the Google Nest app that you saw before. In addition, you should have partial access to your cameras in the Google Home app.

(We migrated in 2020.)

Maybe the Help topic on migration issues will help:

https://support.google.com/googlenest/answer/9297676

[thebald1]

Good morning Bronze.

they stopped showing up on the app, when reinstalling them, they come back linked to another account, the thermostat lights up but will not heat the radiators. Luckily enough we have heating via multi fuel stove that heats the radiators 

[MplsCustomer]

@thebald1 

That's odd. Is it at all possible you somehow inadvertently logged onto the Google Nest app with a different username? That would explain why your devices disappeared and why you'd get a message saying your devices are linked to another account.

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.