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I want to connet Nest cam connecting - blue light not working

David_Belgium
Community Member

I want to add an additional nest cam (battery) to my 'house' but it is nit working as at no stage the blue led is lighting up (remains white)...Who can help plse?

3 REPLIES 3

SteveT1
Community Specialist
Community Specialist

Hi David_Belgium,

 

Sorry to hear about that. Are you getting a solid or pulsing white LED lights? Also, have you tried doing a factory reset for your Nest Cam (battery)?

 

You can check this article on how to do a Restart or factory reset Nest camera or doorbell for steps. 

 

Regards,

Steve
 

SteveT1
Community Specialist
Community Specialist

Hi David_Belgium,

 

It's me again. Just checking in to see if the troubleshooting steps shared helped. If you have other questions and concerns, feel free to let me know.


Best,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve