Initial setup issue

[MKroll]

I have a bit of a weird issue. I paired a new floodlight to my home app, and during the initial process the flood light base got separated from the camera in the app, and I can’t seem to delete the floodlight portion of my list of devices. If anybody has any suggestions on how to remove it, that would be much appreciated.

[EmersonB]

Hi MKroll,

Thanks for reaching out here in the Community. To know more about this issue, could you send us the screenshot from your Home app where the flood light base got separated from your Nest Camera? Also, are you the owner of the account or a family member? Looking forward to your response.
 
Regards,
Emerson

[Jenelyn_O]

Hi there,

Chiming in — could you please share with us the needed information? It will help us to move forward.

I appreciate your help, Emerson.

Best,

Jenelyn

[Jenelyn_O]

Hey MKroll,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Thanks,

Jenelyn