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Installation

Caterina87
Community Member

Hi,

 

we have caméra outside but I don’t know how I can use it? On the camera I not found a code or QR code…. The person that use before me the camera don’t have documentation to configure the camera 

1 REPLY 1

DeboraJ
Community Specialist
Community Specialist

Hi @Caterina87,

 

Thanks for reaching out to the community! I understand that you are having some issues with the installation of your camera because you don’t have access to a QR code or the documentation with the camera information. Let me help you with this!

Before we move forward, I need to know what camera you have. Could you please share a photo of the camera with me? This will help me identify which model you have.

Keep me posted!

 

Best regards

Debora