Is there a phone number that I can speak with someone.

[Ramed]

I need to speak to a live representative. My camera is frozen and I need some assistance 

[MplsCustomer]

@Ramed 

You have to start with this link to reach someone in Support:

https://support.google.com/googlenest/gethelp

[EmersonB]

Hi everyone,

@Ramed thanks for reaching out here in the Community and for sharing with us your issue. To confirm, were you able to reach our support team using the link shared above? If so, could you share with us your case ID? So that we can check the update. Keep us posted.

I appreciate the help, MplsCustomer.

Regards,

Emerson

[EmersonB]

Hello Ramed,
 
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share with us the information I'm asking above. We'd be glad to hear from you. Let us know if you have more questions in mind.
 
Thanks,
Emerson

[EmersonB]

Hey Ramed,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let us know.

Best,
Emerson