01-23-2023 04:13 AM - edited 01-23-2023 04:14 AM
Lately I have randomly try to check the live feed on my doorbell and is unavailable. It says that the camera my be unreachable or saving my battery. So if there is a noise out front I have to get up and go check it. What can I do to fix that?
01-27-2023 08:22 AM
Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.
01-30-2023 09:47 AM
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
01-31-2023 10:49 AM
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.