Longer recording

[Stabley]

So 3 hours is all you get?

I can’t find a way to get longer

[MplsCustomer]

@Stabley 

With the new Google Nest cameras and doorbells released starting in 2021, you get free event history for the most recent 3 hours. To get more, you need a Nest Aware subscription. If you have the Google Nest Camera (Battery) running on battery power or if you have the Google Nest Doorbell (Battery), you can only get event history because it does not record 24/7.

You're supposed to get a free 30-day trial Nest Aware subscription with a new camera.

[aatienza]

Hey Stabley,

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.

I appreciate the help, MplsCustomer.

Thanks,

Archie

[janthadeus]

Hi folks,

Thanks for your help here, MplsCustomer and Archie.

Checking in to see if you still need help with this. In case there are any follow-up questions or comments. Please let me know if you need further assistance.
 

Regards,

JT

[janthadeus]

Hi Stabley,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Best, 
JT