Lost magnet mount for outdoor battery camera

[kinkade96]

While i was charging my camera my magnetic mount disappeared. I cannot figure out how to order a new one so i can use my camera. 

[MplsCustomer]

@kinkade96 

Google Nest does not sell spare parts, but it sometimes seems to provide replacements if the product is still under warranty, by contacting Google Nest Support starting here: https://support.google.com/googlenest/gethelp

[kinkade96]

How can a camera that cost that much not sell a magnet to make the camera work. I honestly don't know if under warranty. I will never by a product by them again if they cannot help replace parts.  

[Brad]

Hey there,

Thank you for your patience! If you're seeking a replacement, please fill out this form. Unfortunately, we do not offer replacements for parts. I apologize for the inconvenience. 

Best Regards,

Brad

[aatienza]

Hey folks,

It's us again. Were you able to fill out the form?

Thanks,

Archie

[aatienza]

Hey Kinkade96,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Please keep your lines open as they may reach out to you anytime soon. Also, please be advised that this thread will be locked after 24 hours.
 

Thanks,

Archie