Low Batteries

[Papadpfsr50]

I just had my electrician install nest camera with light out back an l keep getting low battery an l don’t know why, l have nest camera out front with no light  they are working fine , note the one outback is  wired . Can you help me on this issue 

thank you 

Dan Fety

[MplsCustomer]

@Papadpfsr50 

I'm guessing by "nest camera with light" you mean the Google Nest Floodlight Camera.  If there is a switch on your floodlight camera's circuit, is the switch ALWAYS turned on?  (Other customers in this forum have discovered the switch on their floodlight camera's circuit was turned off.)

If you go to your camera in the Google Home app and go to Settings | Battery, it should always say "Plugged in" with an infinity symbol, and should NOT be showing any battery percentage.

[EdmondB]

Hi Papadpfsr50,

Just wanted to check if you've had a chance to see MplsCustomer's response. If you need anything else or have any questions, just let me know. 

Thanks for the input, @MplsCustomer. 

Best,
Edmond