Sorry to hear you're experiencing this, I can imagine this has been stressful for you. Please fill out this form, and a higher tier of support will reach out to you with next steps. As a side note; we unfortunately do not offer replacements for parts. If your device is no longer under warranty, we aren't able to offer a replacement, We're sorry for the inconvenience.
hen Google Nest first started selling multi-pack battery cameras last year, they were only including a single charging cable. But in the Sept. 29, 2021 post below, they said you could contact Support for a free additional cable. Perhaps you got an old package:
"We also heard feedback from many on the multi-pack cameras only offering a single charging cable. We recognize that this doesn't work for all users, so we are offering a free additional cable(s) to customers who purchased the two-pack or three-pack. Just contact our support team."
@MplsCustomer Thank you for sharing with the other users!
As a reminder, please make sure to fill out the form that I sent yesterday. You will need to fill that out in order for support to reach out to you with next steps.