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My Nest Doorbell is peeling

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Mary Osborne 6556 

 

Like many others, my Nest doorbell is peeling and is starting to look terrible. My doorbell is on a door that is on a covered porch, so it's not even exposed to the elements.  It doesn't even see sun very much.  I replaced a crappy Ring doorbell with this one and am thrilled with the performance, but the aesthetics with the peeling leave a lot to be desired--and judging from other posters, it's only going to get worse and even more ugly. I had a chat with Gilbert in the online chat and after asking me questions for about 35 minutes, he told me there's nothing he can do because it's out of warranty.  It would have been nice for him to tell me that earlier in the conversation.  I wish these folks would stand by their products because they aren't cheap and it's worse with the monthly fees!

 

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1 REPLY 1

JohnF
Community Specialist
Community Specialist
Hello Mary,
 
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to see that your Nest Hello is peeling, and I would love to look more into this issue for you.
 
I'll be reaching out to your email on file to collect some information. Please look out for that email, and respond as soon as you can. Thank you for all your patience!
 
Here is your Case Number: 3-1019000031914
 
 
-from Brad C.(Community Specialist)