My Nest Hello just died

[Tscruggs]

My Nest doorbell just died last Tuesday evening, September 20th. It was burning hot so I unplugged it and let it cool down. I tried all the troubleshooting steps and it still will not power on. I filled out the google support form and no one ever responded. So disappointing. I can't get any help or warranty information. It sounds like this is common after reading all the posts!

[aatienza]

Hey Tscruggs,

Oh no! I'm sorry to hear that. Could you fill out this form and let us know once you're done?

Thanks,

Archie

[aatienza]

Hey there,

It's us again. Were you able to fill out the form?

Thanks,

Archie

[Tscruggs]

I filled out the form many days ago and replacement doorbell is due to arrive today. Thank you!

[janthadeus]

Hi there,

Happy to hear that! I appreciate the gesture. It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Cheers,

JT

[janthadeus]

Hi folks,

We haven't received your form. Were you able to fill it out? Do you still need help?

I appreciate your help here, Archie.

Regards,

JT

[Tscruggs]

I filled out the form many days ago and replacement doorbell is due to arrive today. Thanks!