I can imagine it has been an inconvenience, and I would love to look into this further for you. Do you see any lights when it is plugged in? Have you tried to factory reset the device? You can learn how here.
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
