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My doorbell button is not working

Bigbird
Community Member

Hi, 

My doorbell button has stopped working. The video works. I have fully charged the doorbell and rebooted it but the button is unresponsive. Do you have any suggestions?

1 REPLY 1

EmptyNester
Silver Product Expert
Silver Product Expert

Is it cold weather where you are?  I wonder if you are running in the the battery issue that Google is talking about in this article....

 

https://support.google.com/googlenest/answer/11830989?hl=en#:~:text=Nest%20Doorbell%20(battery),-If%...