Nearest outdoor camera

[Shann1]

Camera battery low new camera installed less than a month old customer service not able to resolve issue to charge camera. Poor customer service, representative, not knowledgeable and product. They have a hard time resolving issues need aCamera battery low new camera installed less than a month old customer service not able to resolve issue to charge camera. Poor customer service, representative, not knowledgeable and product. They have a hard time resolving issues need full battery on outdoor cam .

[MplsCustomer]

@Shann1 

When you're charging it, is the camera dismounted, with the USB cord seated tightly in the bottom of the camera, and with the charging cord feeding towards the FRONT of the camera?  Is the status light white, indicating it's charging?

[Anonymous]

I agree not knowledgeable at all. In fact they're inept to say the least. 

[Jenelyn_O]

Hi folks,

@Shann1 , thanks for reaching out. I'm sorry for the delay. How's your Nest Camera? Could you please answer the question being asked above? It will help us to move forward.

@Anonymous, thanks for sharing your insights. We will take it as feedback. 

I appreciate your help, MplsCustomer.

Best,

Jenelyn

[Juni]

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.

Thanks,

Juni

[Juni]

Hello there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni