Nest outdoor camera not capturing night motion

[EM716]

I have my camera indoor off night mode, facing outside. During the day it picks up all sorts of motion. At night there is no motion being picked up and it is a fair amount of light outside. Any tips or pointers?

[EmersonB]

Hello EM716,

Thanks for reaching out here in the Community. Your Nest Camera runs algorithms to process video and audio data so it can determine whether it detected something you might want to know about. To detect anything besides a person, animal, or moving vehicle, your Nest Camera checks for general motion in the scene. It learns what's normally in its background view and looks for movement and changes. As a result, it can sometimes trigger not just for important things, but also for minor things like tree branches that sway in the wind. If you only need your Nest Camera to detect people, animals, or moving vehicles, it's recommended that you do not turn on this feature.

To change detection settings:

With the Home app

1. Open the Google Home app .
2. Tap Favorites or Devices .
3. Tap and hold your device's tile More Settings .
4. Tap Event.

With the Nest app

Note: You can only turn off notifications for specific camera events.

1. Open the Nest app.
2. Select your camera or doorbell.
3. Tap Settings Notifications.

Looking forward to your response.

Best,
Emerson

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni