Neat Doorbell (battery)

[GHOFF]

Just re-attached my doorbell via hardwire to power on my front porch. It was working fine yesterday. The White LED turned on, blinked for a few second, then turned off. 

The doorbell still chimes via my chime in the house, it’s getting propper power. Any Ideas? 

[Brad]

Hey there,

Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[EmersonB]

Hi everyone,

@GHOFF It's us again. I'm dropping by to ensure that everything is covered here. Were you able to read and perform what Brad has shared above? In case you have an update, you know where to find us.

I appreciate the help, Brad.

Thanks,
Emerson

[EmersonB]

Hi GHOFF,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Regards,
Emerson