cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 273 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16097 Views
  • 0 replies
  • 6 kudos

Cannot view Google Nest Cam (Wired) after changing wifi

I recently changed my home wifi network and have been unable to view the outdoor Nest Cam since. Google Home is asking me to migrate my Nest account but will not accept the Nest password. App will not let me change the password through the "forgot pa...

Battery doorbell keeps going offline

Is my doorbell defective? It keeps going offline. I've worked through all the help and support fixes and nothing works. When I'm out it seems to come back online.I appear to be one of many people that are having these issues. I've left feedback, sure...

Nathan_L by • Community Member
  • 1108 Views
  • 3 replies
  • 1 kudos

Nest outdoor CAMERA Stopped Working

I have read several other people’s cameras stopped working in the last month. Mine also stopped on Feb 21, 2022 with no power showing but the outlet has power. No one has had a reply as to what the issue is with all our cameras this past month nor ho...

nest doorbell audio

My doorbell audio is troublesome. I can hear the person inside talking but they cannot hear me speaking outside? Troubleshooting direction say i can adjust microphone and audio but my version has no adjustments? Where can i get help in resolving prob...

Nest Door Bell isNot Working

Just received Google Nest Door Bell and after two month it does not work. I keep try to submit a claim but it take me back to beginning of the claim when I answer the question or says to take it back to the store you bought it from. Unfortunately I d...

MarkLG by • Community Member
  • 523 Views
  • 1 replies
  • 0 kudos

Outdoor cam full of water

My camera is wet on the inside. Don’t know if it is rain or condensation or something else.It has just gone out of 2 year warranty.Phoned for help but only got:1 don’t use it2 out of warranty so not interested 3 no advice on how to dry it outI bought...

RobertPTF by • Community Member
  • 1697 Views
  • 3 replies
  • 3 kudos

Nest web browser scaling

I am somewhat amazed / frustrated at the quality of programming for the Nest web browser. I have 8 cameras, and want to see them on a regular 16:9 monitor.The browser always shows a 2 column / 4 row formation (not even aligned, because the doorbell h...

AmonRa by • Community Member
  • 641 Views
  • 2 replies
  • 1 kudos

Notification on iOS always opens live stream

Hello. i recently switched from an Android device to an iPhone and noticed an unexpected issue with the IOS version of the Nest app. On Android when I click on a notification of an event, like someone was Deen at the door at 10:10 i.e. It opened the ...

to vote
Labels