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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13612 Views
  • 0 replies
  • 5 kudos

Nest Doorbell peeling off - replacement denied

I am going to start by saying that I don't need to be contacted by anyone, I just want to vent my frustration. Back in December, I posted in this forum that my Nest Hello's front was peeling off, and I found out that this is a very common problem. Th...

cgjjaf by Community Member
  • 2128 Views
  • 6 replies
  • 4 kudos

Neat cam suddenly going offline

We’ve had a nest cam set up indoors for about a year and a half. It’s been working well until this past week when it suddenly started showing offline and not responding.When I unplug it nothing changes.When I reset our internet the nest cam comes bac...

Bnanny by Community Member
  • 1058 Views
  • 4 replies
  • 0 kudos

Why my Nest is not recording?

My nest cam suddenly decided to stop video recording and only shows camera pics. I payed a yearly fee in January 2022 and I am still experiencing the same on Nest and Google Home. Help!

Radesha by Community Member
  • 2390 Views
  • 4 replies
  • 1 kudos

Multiple Issues with New Nest Cam

I've been a NestCam and Nest Doorbell user for many years between two different homes, and have recommended the products often for ease and simplicity many times. Unfortunately with the new Google Nest Cam Outdoor/Indoor Battery model I am beyond fru...

rxm108 by Community Member
  • 5139 Views
  • 9 replies
  • 15 kudos

Nest door

Nest door bell was working good for the first 2 years, but now I am not able to play any video. I have subscribed for 5 days recording. I can’t see my 5 day recording. What do I do please help. Benhur

Benhur by Community Member
  • 606 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Cam Outdoor

Is there anybody who can help me. I have been bought a Nest Cam by my children for Christmas. I have installed it, it works but it will not play back video. It works best on my iPhone. I have read all I can, many threads on this topic do not answer t...

Flossy53 by Community Member
  • 3604 Views
  • 18 replies
  • 0 kudos

missing events

I am missing numerous events every day. I have a nest aware subscription storing events only. i find this totally unacceptable since i cannot ckeck what is going on

Ange1 by Community Member
  • 999 Views
  • 5 replies
  • 2 kudos

2 nest cameras went offline and never came back

I have 2 nest cameras next to wifi router and dedicated wifi network allocated for them:Channel149 + 153(P) + 157 + 161ModeUp to 1625 Mbpsonly them and doorbell are connected to it (validated by attached device list from my router).Around ~1pm PST 2/...

Nest Doorbell continually chiming

I'm trying to install a Nest Doorbell wired. I currently have two door bells on my house. I have a 16v 30a transformer. I am planning on turning of the chime so it just chimes through my google home minis. When I hooked up the nest doorbell to the fr...

Pseudo by Community Member
  • 3565 Views
  • 8 replies
  • 0 kudos

Notifications to family/household members

Why am I the only one that is getting alerts from our Nest Doorbell (Wired)? I have my wife and son added as family/household members, but they do not get any alerts when activity is detected. I've checked the Nest and Home apps on their phones, they...

CPolarBear by Community Member
  • 2228 Views
  • 4 replies
  • 3 kudos
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