cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 349 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16187 Views
  • 0 replies
  • 6 kudos

Resolved! Nest hello doorbell

I bought this, following review and all my devices are Android so it should work well.I am replacing another Video doorbell, that has never worked very well and I hade to have hard wired, so I thought I would buy this and as the wiring was already th...

Helen1 by • Community Member
  • 3186 Views
  • 8 replies
  • 0 kudos

Google neat floodlight & camera (battery)

I am moving my floodlight to another home and need an installation mounting bracket kit. Where can I find this item? I looked on Amazon but could not find it. The old one stayed at my prior home. I thought it would be easy to find, but doesn’t appear...

Google Home Update

Performed a an update on my perfectly functioning Google Home app. After the update I lost access to all my Google products. I managed to reconnect my Google Chrome speakers , but I lost access to my thermostat and my cams. Before the update my camer...

JokerCode by • Community Member
  • 1426 Views
  • 8 replies
  • 0 kudos

Resolved! Google Nest Battery Doorbell

I have an IPhone 13 Pro Max. When my Doorbell is rung I can only get a mild notification that I could only hear if my phone is in my hand. Is there anyway of getting a loud notification so that I don't miss it?

KLW by • Community Member
  • 2397 Views
  • 5 replies
  • 0 kudos

Nest WIRED outdoor camera won’t add to G home

New challenge!Having bought a Nest outdoor wired camera for my parents’ house, I find that I can't add it to the Google Home app. Instead it asks you to set up using the Nest app. As far as I can tell, unless you have already had a Nest app/account b...

Nest outdoor WiFi issues

My camera is located 5ft from my router, steady wifi, 300MB speed, steady power, and it still disconnecting continuously for a long periods of time randomly.why? Is very annoying … @SupportTech any help?

Beltri by • Community Member
  • 405 Views
  • 1 replies
  • 0 kudos

Nest cam

Just a question I have a new nestcam trying hook it up but it keep saying lookin for nest assistance then it route in a circle and can not locate the device can any on help me it see it when I scan the code but when it say can’t hook up

to vote
Labels