Need Google Nest Hello Chime Connector

[adamnash]

We purchased the Nest Hello doorbell last year for a new unit we were remodeling. Unfortunately, we just discovered that our contractor did not install the Google Nest Hello Chime Connector, and it's not in the box.

How can we buy one?

[Leviathan406]

In the same boat, I bought the battery Doorbell and realized that I need 2 Chime connectors. Unless you only need one even if you have 2 chimes. 

[adamnash]

Curious. Does anyone from Nest / Google monitor these boards for questions? Somewhat surprised at the radio silence here on what must be a fairly common issue.

[Brad]

Hi there,

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. I would love to look into this further for you.

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. Please let me know if you need any further assistance!

Best Regards,

Brad.

[Smartbeez]

Waste of time, 15 minutes of my life gone. Google will not sell an authorized part. They recoomend finding a 3rd party retailer but cannot suggest an authorized one. I will be purchasing Ring from now on.

[Smartbeez]

Waste of time, 15 minutes of my life gone. Google will not sell an authorized part. They recoomend finding a 3rd party retailer but cannot suggest an authorized one. I will be purchasing Ring from now on.

[adamnash · Accepted solution]

I ended up paying over $30 on eBay to get one. Really don't understand why this isn't a simple part for Google / Nest to offer, seems like it comes up a lot.