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Need help

Adrian1515
Community Member

I want to be able to record and save for couple weeks .. as of now only saves 3 hr recordings anything after that deletes 

4 REPLIES 4

SdeGat
Community Member

I understand that's all we get once the "free trial period" of NestAware is finished.

Rubes
Gold Product Expert
Gold Product Expert

To have video history beyond the three hours requires a paid Nest Aware subscription.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

Thanks for your help, Rubes!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.