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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15711 Views
  • 0 replies
  • 6 kudos

Urgent! Phone # to Call Nest 🇨🇦

Have a wired Nest Doorbell (about 5 yrs old), no manual. Need a PHONE # to call Nest (from Canada). Want to transfer ownership from 1 Account to another user/different iPhone BUT the phone hasn’t replied to email requests to change password for 4 yea...

Resolved! Video history

Video history events stopped displaying. Just a gray screen with no images now.

camera not recording whole event

We have two issues with our Cameras:(1) Sometimes, the clip starts in the midst of an action, like when an animal is already in full view in the middle of the frame, or the clip stops when the animal is clearly not finished (BUT THERE IS STILL TIME L...

laflemm by Community Member
  • 492 Views
  • 1 replies
  • 0 kudos

Nest Camera with Floodlight not working with app

Google home app "sees" my camera but not the light with it. I have no control for the light on the app. My other two cameras are fine and have light control on the app. I have re-set it, removed and reinstalled it several times. The light will only c...

rcrouser by Community Member
  • 1882 Views
  • 11 replies
  • 0 kudos

Doorbell lock button stuck in

I took my Nest Doorbell Battery off to charge it, but the small black button on the back that stops the doorbell from being removed without using the tool is now stuck in the "pushed in" position meaning that it can't be re-mounted properly and is no...

KenJJ by Community Member
  • 3162 Views
  • 5 replies
  • 4 kudos

Connecting nest IQ with setup code

I have moved my nest iq cam to a new network but cannot connect it to the nest app. It has no QR code so I use the Setup code, that takes me to an option to select the last 4 digits of the serial no. but this cameras no. does not appear. I have the o...

MT2 by Community Member
  • 1067 Views
  • 5 replies
  • 0 kudos
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