cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Need replacement Nest Door Mount

jamesfrankie
Community Member

I have an electrician come to take a look at my doorbell because my Nest Hello was ringing my itself and he pulled the camera off to trouble shoot and the mount broke and the camera will no longer click back in place. He did not use the tool available to remove the camera so now I’m having to get a new mount.

2 REPLIES 2

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Contact Google Support directly, https://support.google.com/googlenest/gethelp

This is a forum of other users like yourself so we can order things for you, sorry!

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

 

Best Regards,

Brad.

 

P.S Thanks for your help, @Ashepherdson