someone PLEASE help me. I need to download all footage from Jan 9 to Feb 13. I have 4 Nest outdoor cameras. I know I am a pest for asking this but PLEASE there's got to be a way of downloading all the footage. As the days roll on im trying to download right at 20 minutes but that's just for one camera. I need to get all the footage off all the cameras. the more I download the clips the more i get behind. I'm staying up sometimes all night for a few days but theres got to be a faster way. Can someone tell me a faster way? I'm a soppy bag of crying, grieving, our dog just suddenly got sick and died. thats why i need the footage is to closely look at it to see what happened. we cant have kids so our little fur baby was our kid. i saw something about google takeout but the state my mind is in is not very well. hubby and I both currently have covid as the same we did at the first of the year. So on top of grieving and being sick hubby and I are in bad shape. PLEASE can someone help me? I feel like a no good but I can't figure this out. If needed I can add my email. youtube, etc if it would help. Please and thank you so very much.
Also, I have 10-10TB ehd i can store it on so thats not a issue.
@Atvlady, we wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.
I appreciate the help, Brad.
I have and I thank you but when I called and ordered the nest cameras I specifically told them that I needed to also be able to take hours of footage off and put it on a EHD. We got the first 2 cameras and I started working with them. I thought maybe it's something I was doing. We owned 2 homes so we traveled in between. We got back to VA 4 months later. While at MB at our other house I was seeing how to download extra long videos. We went to the Best Buy in Florence SC and the guy told me how to do it. He even got us the memory card, EHD and then we bought the 3 more cameras we needed. We got home and got it all sat up. From what he told me I did it and somehow I did it on my phone. It was a little over 7 hours. I showed my husband and he was like thank God something actually works. We both got covid at the same time, I had a double concussion on 2 separate occasions and was in the hospital for 4 days, got out of the hospital, hubby and I both get covid again then our dog starts getting sick. I got behind on doing the long recordings and due to the concussions I forgot how to do the lengthy recording. I talked with my Dr and she said the place and severity of the concussions is something I will have to learn how to live with so along with that came depression. My dog kept getting sicker. We started spending every second of life with her. My husband had a mild heartattack and our dog kept getting sick. We took her to the vet countless times and countless times we were told Lyme. Fast forward to today. One month ago our dog died as well as several other neighbors by poisoning. Now MORE THAN ANYTHING I needed that footage that I was told I would get, that I did get once but thanks to the concussions I couldn't remember and bought 20 steno books panicking at what I needed to remember. I just needed the footage, all of it from as far back from Feb 12 I could get. I had started at Jan 12. Now I'm out of time, dead dogs, dead cats, 2 dead raccoons, $$$$$in cameras that are worthless and a lot of broken hearts from loss. All of my neighbors started liking our cameras so they went and bought some. Probably a total of 35 cameras total. Now we are all getting rid of the cameras cause they don't do what we all were told they would do. Plenty of YouTube videos showing how to do it but then when they get to the IQ camera and adaware and all that there's nothing straight forward. I'm so disgusted and heartbroken, we all needed this footage more than anything and we're let down. On YouTube channels that said go on your bottom left and change it from 30 seconds to q hour I said I don't get that I get 2 minutes. I even joined in on love streams on YouTube and they all were like something was wrong with our camera system. They even showed me theirs and they could record up to a hour but needless to say the cameras are useless. What little bit of footage I could get I had to use stream yard as if I was live streaming. The neighbors behind us had 7 Google nest, her husband took a hammer to all of them. Ours is being sold. I was so excited when we got our cameras due to us living in 2 different states, we had security and could check our property when we were in MB. They had the speaker also. I told my husband for once I felt as if we could sleep good being at our other house. We are going to physically look at 2 different security camera systems tomorrow. I do not care how much they cost, we lost the most important thing in our LIFE and that was the footage of all these animals being poisoned. I have a total of 56TB EHD so idc how much it costs this time I will get what I thought we were with Google. I am making sure I tell everyone what happened and even did a 10 minute video of it, put it on YouTube and guess what, we weren't the only ones done like that. I thought in the first it was just me but it wasn't. I put my trust in Google only to let me down on the biggest lie a company would say. I'm sure you will delete this comment but I can promise you screenshot will be faster than your finger tips. My heart aches for the dead animals and all the money we all I vested in Google only to be lied to. Momma always said the best way to hurt someone is in the wallet and guess what, it surely does fit this. Thanks for lieing to me just to make money.
I will go on the one page I was on and have the Convo again, and you know what, I will get on my phone and call them about 3 times, record the conversation and put it on YouTube so the world can hear it. I hope no one else in a desperate need like I was ever goes without and that's the very reason I'm doing this. I see my dead dogs ashes on the shelf and I see 3 crosses were my neighbors 2 dogs and one cat died. This motivates me for TRUTH.
I appreciate you sharing your experience with us. I get where you're coming from, and I would love for you to share your feedback with us. We’re always looking for ways to improve, and appreciate you sharing. You can send it at any time using your devices, following the steps found here.
I do not think you are listening to yourself. Why did you not give me the link in the first place? Why was I told different things by about 17 people? You want ME to be nice courteous????? I don't think so. Huh uh, not today Felicia. Every msg that goes between us is posted on the video and I just now got done posting on a Google nest camera group and everyone is stunned and have said very similar to what's going on with me. I have a DEAD DOG AND THAT VIDEO WOULD NOT ONLY BE CENTIMENTAL BUT I NEEDED IT FOR COURT. Y'all don't care i was told wrong. Not one bit but I remember what momma said, hit them in the checkbook and that's exactly what I'm going to do, it's been 30 minutes since the first screenshots went up show it doesn't give me hours it give me up to 2 minutes. The guy that lives beside us slammed all 7 of his and put them in the trash. He's going to order a new brand like I've got. Let's see, he the first customer gone, then it will be me, the the neighbor behind my and one on a driveway at the end of the hill. This is nice. When a company does me like this I won't stop til I get my money and compensation back. No need for me to click on the je link you posted. Now dang it I have a DEAD DOG. We had a infant baby to die. Our hearts are shattered and needing the cameras to catch the person put the poison out and you want to pull me around like this?!? This is INFURIATING. You will never know how it feels. I just want my money back.