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Nest Aware Migration with 1st generation Nest Aware

adammcanally
Community Member

I have a fist generation Nest Aware subscription and use the Nest App to view history on two cameras and control a nest thermostat and nest yale lock.  I recently installed a new nest floodlight camera.  I can only view this camera on the Google Home App and there is only three hours of history.  Here are my questions.
If I migrate my Nest subscription to my Google Home App will I be able to view 30 days of camera history on ALL THREE cameras?  Will I still be able to control the nest thermostat and lock from the nest app?

4 REPLIES 4

Rubes
Gold Product Expert
Gold Product Expert

If you migrate, you must choose one of two new plans from Nest Aware. Depending on your current set up, the new Nest Aware may be 100% more costly than the first gen so tread carefully.

As far as the thermostat, you may be able to use the Nest app but you can also use it in the Google Home app. So it’s a matter of using two apps vs one app.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.