01-09-2022 01:46 AM
I have Nest Aware Plus for two front front cameras (on the Nest App). I recently installed a Nest Floodlight Camera and put it on the Google Home App (It doesn't allow this to be added to the Nest App). Both Apps are on the same Google account.
I find now that the new camera is not linking to the Nest Aware Plus, I only get 3 hours of events and no 24/7 recording whatsoever.
Nest state that several cameras can be put on the same Nest Aware Plus subscription.
How can I link these three cameras to my Nest Aware Plus account?
01-16-2022 03:01 AM
Have you found an answer yet? I have the same problem
02-09-2022 01:46 PM
Does NOT work with Nest Aware only Google Home?! Then should we stop paying for Nest Aware??
02-10-2022 12:49 AM
There isn't such a thing as Nest Aware anymore on it's own as far as I'm aware. Google bought out Nest and hence why the transition to their own app. The subscription is effectively a Google Nest subscription that is still being billed by Nest (but assume soon will be billed directly by Google).
P.s. My 24/7 recording works as normal, all features that Nest app had the Google app has (minus a better layout maybe).
02-10-2022 10:06 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
02-10-2022 10:13 AM
I'm all good now cheers
02-10-2022 10:52 AM
Hey Folks.
I am relieved to see that the issue has been resolved for you! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.