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Nest Aware Plus on Floodlight Camera

George3
Community Member

I have Nest Aware Plus for two front front cameras (on the Nest App). I recently installed a Nest Floodlight Camera and put it on the Google Home App (It doesn't allow this to be added to the Nest App). Both Apps are on the same Google account.
I find now that the new camera is not linking to the Nest Aware Plus, I only get 3 hours of events and no 24/7 recording whatsoever.
Nest state that several cameras can be put on the same Nest Aware Plus subscription.
How can I link these three cameras to my Nest Aware Plus account?

6 REPLIES 6

Jwillow84
Community Member

Have you found an answer yet? I have the same problem 

Bnakano001
Community Member

Does NOT work with Nest Aware only Google Home?!   Then should we stop paying for Nest Aware??

Jwillow84
Community Member

There isn't such a thing as Nest Aware anymore on it's own as far as I'm aware. Google bought out Nest and hence why the transition to their own app. The subscription is effectively a Google Nest subscription that is still being billed by Nest (but assume soon will be billed directly by Google).


P.s. My 24/7 recording works as normal, all features that Nest app had the Google app has (minus a better layout maybe).

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Jwillow84
Community Member

I'm all good now cheers

Brad
Community Specialist
Community Specialist

Hey Folks.

 

I am relieved to see that the issue has been resolved for you! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.