Nest Aware not an option all of a sudden

[Ro112]

I use to have Nest Aware. Today I check my phone after almost a year to retrieve video and realized I don’t have it. I tried to add the feature and also realized Next was not offering it through the app. Not sure what’s going on. 

[MplsCustomer]

@Ro112 

You can check your Nest Aware subscription here:

https://store.google.com/subscriptions

If your subscription still shows, even though it's expired, I don't know if you can re-activate it from there.

Apparently, we cannot buy a subscription within either the Google Nest app or Google Home app from an iPhone:

https://support.google.com/product-documentation/answer/12657252

But here's the Google Store link:

https://store.google.com/product/nest_aware

[Jenelyn_O]

Hi there,

Thanks for reaching out. I'm sorry for the delay. Were you able to visit the links provided above? Please let us know if that helps. 

I appreciate your assistance, @MplsCustomer.

Best,

Jenelyn

[Jenelyn_O]

Hi Ro112,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Jenelyn

[Jenelyn_O]

Hello there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn