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Nest Battery Cams Overpriced Junk

TomtomTC
Community Member

I have Two Outdoor IQ Nest Cams, they have been up outside for almost 4 years and the video feed is crisp and clear. Just got two Nest battery cams for Christmas and the video feed is grainy - even on the highest quality setting. Since the new cams only work on the google home app, I had to download to access the new cams. The app is terrible, I mean third party developer type terrible. It’s not easy to navigate at all and it’s not quick - the Nest app works fantastic. I had been waiting for a battery option for a long time, but these are so disappointing I am returning, unfortunately the reviews are accurate. They simply aren’t worth the money and the app would drive me crazy on a daily basis. One last point, theses cameras look and feel much cheaper than previous Nest Cams - I scratched the new cam in several places just during the set up process. Can’t imagine them lasting the long haul outside.

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hey there,

 

I just wanted to jump in real fast and thank you for your feedback. Please feel free to submit your feedback to us. I've put instructions for feedback below.

 

  • Open the Google Home app

Google Home app

  • At the top right, tap your account.
  • Tap Feedback 

and then

  • tap the type of device you'd like to submit feedback for.
  • To display available emails, in the "From:" section, tap the arrow on the right. Select your email address.
  • In the feedback summary, write a brief description of your issue.
  • Be sure to check the box for Screenshot and System logs.
  • To submit feedback, at the top right corner, tap Send 

 

If you need anything else, please let me know.

Best regards,

Brad.

aatienza
Community Specialist
Community Specialist

Hey TomtomTC,

 

Chiming in to check if you still need help with this?

 

Please feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

 

Best regards,

Archie

aatienza
Community Specialist
Community Specialist

Hey TomtomTC,

 

Chiming in to check if you have additional questions or concerns as we will be locking this thread within 24 hours. 

 

Let us know so we can assist you right away.

 

Best regards,

Archie

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.