Nest Battery Doorbell/Camera

[Fraz_2019]

I no longer receive notifications from my Nest Doorbell/camera on my iPhone. I receive notifications on my iPad and my husband receives notifications on his Android. I have made certain that everything is checked. I’ve done a hard reset on my phone. Nothing has solved the issue.

[MplsCustomer]

@Fraz_2019 

Since notifications work on your iPad and your husband's Android, you could try deleting and reinstalling the Google Home app on your iPhone.

[Brad]

Hey there,

Thanks for bringing this up to me, I'd love to take a look into this for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This might be helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[janthadeus]

Hey Fraz_2019,
 

Checking in — how’s it going? Still need our help?

I appreciate your help here, MplsCustomer and Brad.

Thanks,

JT

[Brad]

Hi there,

I wanted to pop in and see how things are going. Please let me know if you still need help. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Thanks for your help here, JT!

Best regards,
Brad