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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15715 Views
  • 0 replies
  • 6 kudos

Resolved! How can I reduce the sensitivity of the Nest doorbell?

How can I reduce the sensivity of the camera and noise notifications? We live in a very quiet area, with no visibility to the street (4 acres in the mountains) and yet I get notifications every few minutes for sound or movement. When I check the imag...

Nest hello chime scheduling

I can't believe it is not possible to schedule a connected chime for the Nest Hello doorbell. I have been looking into the settings over and over again only to find out it is really not there. Also I can't find a "feature request" section here which ...

Jonkie by • Community Member
  • 931 Views
  • 3 replies
  • 1 kudos

Nest Hello no power or light

Hi Nest Community,I am hoping that someone can help me with Nest Hello -Doorbell/Cam.Few days ago the Nest Hello stopped working because there was some electrical work that was done around the house. I thought that the old transformer was bad so I we...

TomN by • Community Member
  • 1027 Views
  • 3 replies
  • 1 kudos

Product Use on Nest App

When will the issue be resolved to allow new cameras to be merged onto the nest app? We do not want to use the google home app. It does not provide the same features or ease of use as the nest app.

SGarcia by • Community Member
  • 1360 Views
  • 4 replies
  • 1 kudos

We need to be able to view cameras history on the computer

I can't believe you can't view history on the pc. How is it possible that it's only on the phone. I'm sorry I don't own a large screen tablet or a phone to be able to see clearly on the cameras' history. This was a feature in the old nest app and it'...

feng2090 by • Community Member
  • 1197 Views
  • 3 replies
  • 2 kudos

Resolved! Nest cam and floodlight - floodlight appearing offline in app

I just installed the new floodlight and camera. I set them up in the Google Home app. The camera works fine but the light says it is offline. When I go outside the camera turns on and the lights turn on. Is anyone else having problems with the lights...

Bill4 by • Community Member
  • 26958 Views
  • 12 replies
  • 13 kudos

Resolved! My Doorbell is Peeling

I have a nest Hello and love it. Recently, the front started peeling. How can I get it repaired? The warranty is long over.

dschnur by • Community Member
  • 3666 Views
  • 10 replies
  • 0 kudos

Resolved! unable to access email for nest camera login

I no longer have access to the email I set up for login to my nest camera account. I have my login and password but google is asking to verify that it is me and I can't retrieve the email because I no longer have access to that email account. How can...

KT24 by • Community Member
  • 1693 Views
  • 2 replies
  • 0 kudos
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