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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15729 Views
  • 0 replies
  • 6 kudos

5 suggestions to address Google Nest camera issues

1. If Google is determined to phase out the Google Nest app in favor of the Google Home app, simply change the "Cameras" option in the Google Home app so it brings up the current Google Nest app interface within the Google Home app.2. Add the new 202...

Doorbell Chimes Not Working

When I first installed Nest, the doorbell chime buzzed as well as ringing. I recently moved some wires aside, and the buzzing has decreased, but it's still there. I followed all wiring instructions correctly.Another, newer issue: the chime only rings...

adh0612 by Community Member
  • 2841 Views
  • 4 replies
  • 0 kudos

Try moving closer?

I'm standing on the ladder within inches and I keep getting this message. Oh sure, I re-powered and re-booted everything.The error message says "Make sure your Nest Cam (battery) is on and connected to the same Wi-Fi network as your phone."First of a...

jf by Community Member
  • 4276 Views
  • 4 replies
  • 1 kudos

Is there a newer Nest Cam App for the Latest Mac IOS

I have had Multiple cameras for a couple of years and 2 of them lost connection and I can not seem to get them to reconnect to the nest wifi with my phone. I have taken the cameras down and brought them inside but still no luck utilizing phone. I hav...

ChrisH01 by Community Member
  • 7534 Views
  • 9 replies
  • 5 kudos

Camera IQ suddenly lost power and won't turn on

My Nest Camera IQ just suddenly lost power and stop working. I bought a two-pack. The other camera is working fine. The cameras has been working for about 2 years now. I tried removing the camera and plugging it into a different power outlet, but sti...

ruanmic by Community Member
  • 1384 Views
  • 3 replies
  • 1 kudos

Nest camera set-up within Google Home stuck screen

I'm setting up a Nest battery indoor/outdoor camera through the Google Home app on my phone and when I add my camera I go through a screen accepting Google's Device Arbitration Agreement and the next screen is titled "Usage Guidelines" and I can't ge...

Google doorbell various buildings

Is it possible to have various Google Nest Doorbells in various buildings and get notifications on only one device/account? Also, is the only way to control the Doorbell via mobile app? or is there a web browser version?Thanks!

Robob by Community Member
  • 841 Views
  • 3 replies
  • 0 kudos

Nest indoor camera stopped recording, I just get pictures

I use to be able to watch a video when motion or sound was detected but now I just set a still picture. I tried checking settings but I don’t see anything about changing to video record. I didn’t change anything and it used to record.. I even reconne...

Tcarro by Community Member
  • 2736 Views
  • 3 replies
  • 4 kudos
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