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Scammers posing as Nest technical help

rreesj
Community Member

Beware of the site https://nestcam.support/nest-camera-setup-2/

You chat and then are referred to technicians (they call you) who want remote access to your computer, examine your "problem", and then tell you a ridiculous answer involving a charge of hundreds of dollars. 

4 REPLIES 4

JillG
Platinum Product Expert
Platinum Product Expert

Hi rreesj,

 

Thanks for posting about that site. I will send your link over to the Nest support team.

 

Jeff
Community Specialist
Community Specialist

Hey, rreesj.

Thanks for the heads up! That's definitely something to let others know to watch out for. We'll make sure others are aware of this as well.

Thanks.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.