Cameras and Doorbells

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Nest indoor camera stopped recording, I just get pictures

I use to be able to watch a video when motion or sound was detected but now I just set a still picture. I tried checking settings but I don’t see anything about changing to video record. I didn’t change anything and it used to record.. I even reconne...

Problems

Hello.. i purchased the nest doorbell battery from best buy yesterday. Unboxed followed instructions. Cant get it to connect .. for startup.. went today and exchanged.. same thing..The 2 other devices i bought yesterday connected to home and my inter...

Poor support

When Apple introduces a product, they put themselves in the position of the user. Google? Not do much. I spent an entire weekend looking at videos trying to wire a nest thermostat with a heat pump. Tedious. Then another day on a nest doorbell that do...

Resolved! How can I reduce the sensitivity of the Nest doorbell?

How can I reduce the sensivity of the camera and noise notifications? We live in a very quiet area, with no visibility to the street (4 acres in the mountains) and yet I get notifications every few minutes for sound or movement. When I check the imag...

Nest hello chime scheduling

I can't believe it is not possible to schedule a connected chime for the Nest Hello doorbell. I have been looking into the settings over and over again only to find out it is really not there. Also I can't find a "feature request" section here which ...

No notification for sound alert on nest indoor camera

Bought this camera to pick up sounds and send notifications to phone. It will send notifications for motion but not sounds detected. It is turned on in settings to detect sound.

Nest Hello no power or light

Hi Nest Community,I am hoping that someone can help me with Nest Hello -Doorbell/Cam.Few days ago the Nest Hello stopped working because there was some electrical work that was done around the house. I thought that the old transformer was bad so I we...

Product Use on Nest App

When will the issue be resolved to allow new cameras to be merged onto the nest app? We do not want to use the google home app. It does not provide the same features or ease of use as the nest app.

We need to be able to view cameras history on the computer

I can't believe you can't view history on the pc. How is it possible that it's only on the phone. I'm sorry I don't own a large screen tablet or a phone to be able to see clearly on the cameras' history. This was a feature in the old nest app and it'...

Resolved! Nest cam and floodlight - floodlight appearing offline in app

I just installed the new floodlight and camera. I set them up in the Google Home app. The camera works fine but the light says it is offline. When I go outside the camera turns on and the lights turn on. Is anyone else having problems with the lights...

Google Nest Community

Blog Posts

Help Center

Forum Posts

How to: Change camera or doorbell Wi-Fi network

Troubleshoot setup: Google Nest camera or doorbell

Nest indoor camera stopped recording, I just get pictures

Problems

Poor support

Resolved! How can I reduce the sensitivity of the Nest doorbell?

Nest hello chime scheduling

No notification for sound alert on nest indoor camera

Nest Hello no power or light

Product Use on Nest App

We need to be able to view cameras history on the computer

Resolved! Nest cam and floodlight - floodlight appearing offline in app

Talk through nest cameras no longer works on iOS 2...

Full Frame Wide-Angle View for Nest Camera Videos ...

Google Nest Camera Orange Light

C101 error, outdoor cam, need to add back

Lens shattered

Nest camera not showing in nest app, how ridiculou...

Can’t connect my door bell with my second device

Unable to reset second Gen. Nest Cam indoor wired.

Nest doesn't recognize QR code or manual code

Cámara Nets no funciona