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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15685 Views
  • 0 replies
  • 6 kudos

Migrating

We have two outdoor iq cameras and getting a nest battery for over our garage. We have yet to migrate. I may just too nervous bout losing my saved videos and also billing. Will my billing for the two existing cameras becompromised? Also , will my sav...

Sdebar by Community Member
  • 1706 Views
  • 7 replies
  • 0 kudos

Resolved! Nest hello backplate

HiMy Nest Hello backplate broke. That is, the topmost edge that should secure it.I see this is a fairly common issue. I was careful when trying to remove it, using the correct method. However the alu. "lip" was "brittle" and fell off , and this only ...

Kgiil by Community Member
  • 1022 Views
  • 2 replies
  • 0 kudos

What's the point of 24/7 record if you can't save video

Why do I pay for subscription to get 24/7 recording when I can only save "Event" clips. The new cameras on Home app are missing some basic functions. Please break off Nest to it's own company again so that they can focus on creating a good product.

NitsDebr by Community Member
  • 1075 Views
  • 3 replies
  • 6 kudos

Nest camera won’t show up in home group

I’ve set up a Nest camera and it works great on my phone but I’ve tried sharing the live feed through the home app on my significant others phone and camera doesn’t appear on their app. I’ve added them to the family group but it still doesn’t appear ...

Good24 by Community Member
  • 1066 Views
  • 3 replies
  • 0 kudos

Google Technology Goes Backwards.....Again

I really want to be a Google security fan again, but they continue to make it tough. Does anyone else wonder why we take one step forward and three steps back with each new Google camera or doorbell? This is beyond frustrating. The design of the new ...

Slade by Community Member
  • 2648 Views
  • 6 replies
  • 8 kudos

Morning of 11/03/21 doorbell went offline

Morning of 11/03/21 my Nest Hello was going in and out of connection for a couple hours. Then it went offline for good. I did everything possible to resolve, it's not my network as other smart devices I have work fine. Voltage is good to the puck and...

Brada7788 by Community Member
  • 2545 Views
  • 10 replies
  • 0 kudos

Nest Doorbell wired don’t show on go on nest hub

Hi. I just got and installed a Nest Doorbell (wired) and already got set up on my google home app. But I really need to configure it in the google Nest Hub that we got in the kitchen. I’ve tried all that I read on the internet but no luck. I’ve read ...

Mast25 by Community Member
  • 957 Views
  • 3 replies
  • 0 kudos
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