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Nest CAm 2nd generation: how add to Nest App?

funnytime27
Community Member

I've added this Google Nest Cam, 2nd generation, to the Google home app where I see my Nest HVAC controllers BUT when go to add same camera to my older Nest app (where I usually control my Nest thermostats), it cant get it to connect or have a good option to "add" it.  Any suggestions?  I've tried it with the serial number and the QR code and and the 6 digit code on the camera but no luck. 

 

Are these 2nd generation cameras not being allowed to be added to the Nest app and only to Google Home app? 

Thanks.

1 REPLY 1

EmptyNester
Gold Product Expert
Gold Product Expert

Sadly you have just discovered when many here have learned starting about 2 years ago.  The new nest cams only work in the Google Home app.  For me I returned the new camera and bought a used Gen 1 camera on Ebay and all is good.   Google is moving all the functions over to the Google Home app but it is taking a lot longer than expected.