I have a Nest Cam IQ Outdoor that has been working fine for several years. Last week I moved it to Google Home, it actually failed several times but then eventually did seem to work and was working in Home for a few days before going offline. I tried several things to get it back and finally resorted to resetting it to factory defaults.
If I try to set it up again in the Nest app it tells me I need to use the Home app since it has been moved. Fine.
If I try to set it up in the Home app, it goes through connecting to wifi and just fine but then gets stuck with the rotating blue light and eventually the app tells me "Something went wrong - Setup is taking longer than expected". Trying again just results in the same thing.
If I cancel setup, the camera shows up as offline in the Home app. Unplugging and plugging the camera in it flashes the blue ring then goes off like normal but again is just shown as offline in the app. I can tell it is on my network, ping it, etc. It just doesn't seem to be activating on Google's end.
I do have an open case but it has been a couple of days and I would really like to get my camera working again. Has anyone else dealt with this problem or have any suggestions?
