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Nest Cam Not Working

Johnnie69
Community Member

I have several nest cams but my newest one is only 9 months old and stopped working, no charge. 
I’ve tried another new power cord different outlets everything possible it just stopped working. 
I believe this is a bad cam anyone have a clue. 
thanks 😊 

3 REPLIES 3

Ebedia
Community Specialist
Community Specialist

Hello Johnnie69,

 

Thanks for posting here in the community. Let's go ahead and check what we can do here. To confirm, do you see any light status in front of your Nest Camera while you're trying to charge it? Try performing a simple restart. Let me know how it goes.

 

Regards,
Emerson

Ebedia
Community Specialist
Community Specialist

Hi Johnnie69,

 

How's it going with your Nest camera? We would appreciate it if you could share with us the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you — We'd like to make sure everything is working.

 

Thanks,
Emerson

AbigailF
Community Specialist
Community Specialist

Hey Johnnie69,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Abi