Nest Cam with floodlight

[castrunk]

I just bought the new Nest Cam with floodlight.  Install went perfectly well and both the camera and floodlight function as advertised.  I installed my previous cameras vis the Nest app but had to use Google Home for this one.  All devices are viewable in Google Home app but the new cam/floodlight does not show up in the Nest app.  Is it possible to show it there?  Also, I get notifications for the cam/ floodlight via Google Home but my previous cameras on thru Nest App. Somewhat confusing?

[MplsCustomer]

@castrunk 

The new Google Nest cameras released in the fall of 2021 (including our own new Google Nest Battery Camera) are supported only by the Google Home app. Unlike our other cameras and doorbells, they are not supported by the Google Nest app or the home.nest.com website.

Google's perspective on this--along with numerous customer reactions--can be found in these blogs on this forum:

https://www.googlenestcommunity.com/t5/Blog/New-Cameras-and-Google-Home-app/ba-p/4632

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

[Brad]

Hey folks,

Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App or available on https://bit.ly/3HtBgJC web app. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration. 

However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.