I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Hi there @jopente,
Just wanted to see if you were able to find a solution to your issue yet? Let us know when you can. If you don't need anything else, we'll go ahead and lock this thread in another day or so.