Nest Camera 2 not receiving notifications.

[JohnGlenn01]

I recently purchased two nest doorbell camera generation two. I’m not receiving notifications. I have spent hours verifying all notification are  toggled on, Airplane mode is off,  And went through several checklist and everything is correct on the Nest app and the Google Home app, but I’m not receiving notifications at all. I’m thinking about returning them. Somethings wrong. Can somebody please help. 

[MplsCustomer]

@JohnGlenn01 

Under Settings | Notifications | Google Home on your iPhone, do you have "Allow Notifications", "Critical Alerts", and "Time Sensitive Notifications" turned on?

[JohnGlenn01]

Yes

[JohnGlenn01]

After 3 hours. I figured it out. Now its working. This may be helpful for anyone not receiving alerts on

their Nest Wired Doorbell Gen 2.  The problem was the Away-only notifications was on. Turned it off and now I am receiving alerts.  Below is how to turn it off.

Go to your camera on your Google Home App.

Tap on your camera

Hit the 3 horizontal dots in the upper right hand corner 

Tap Settings

Tap Notifications

You will see Away-only notifications.  Turn it off (Make sure Push notifications are on)

Then 

Tap on event and zone settings

Add a zone using the blue dots

Save zone by clicking the check mark in the upper right hand corner

Then you can choose what alerts you want.

There you go