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Nest Camera Battery "Something went wrong" duing setup

weifengcheng
Community Member

I had 3 Nest Cams (Battery) working completely fine until very recently when one of them became offline and couldn't be connected again.  I went through all of the setup screens until "finishing up".  Then it gives a "Something went wrong" message after a few seconds.

I have tried restart, factory reset, setting a new home, turning airplane mode on and off, turning bluetooth on and off, reinstall Google Home app, but still get the same error message.

Strangely, the other two cams are working fine and I even tried reinstall them and there is no issue at all. It seems pretty random and it's really frustrating.

I have read most of the related posts here and tried all sorts of ways but none of them works for me. I've got Google Nest WiFi and Nest Doorbell, and everything else works seamlessly.

Can someone please help?

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